Imprint Privacy Policy

Privacy Policy and GDPR

I. Basics

Here we inform you about the processing of personal data when using our online presence. This online privacy policy applies to our website www.perfect.cleaning as well as our profiles on social networks.

Personal data is all data that can be related to you personally, including name, address, email address, IP address or user behavior.

Regarding the terms used, such as "processing," "controller," or "data subject," reference is made to the definitions in Art. 4 GDPR. In particular, the following can be found there:

“Personal data” means any information relating to an identified or identifiable natural person (the “data subject” or “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (Article 4(1) GDPR).

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or linking, restriction, erasure or destruction (Article 4 (2) GDPR).

“Controller” (or “responsible body”) is the natural or legal person, public authority, agency or other body which alone or jointly with others decides on the purposes and means of the processing of personal data (Article 4 No. 7 GDPR).

“Processor” is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller (Article 4 No. 8 GDPR).

In particular, the terms “processing” and “personal data” are very broad, so that almost any handling of data can be understood under them.

II. Who is the responsible body?

We are responsible for processing your data:

Matthias Sevenig

Michael-Grossarth-Str. 14

47574 Goch

015159127744

info@perfect.cleaning

III. How can you contact our data protection officer?

The data protection officer of the controller is:

Matthias Sevenig

Michael-Grossarth-Str. 14

47574 Goch

015159127744

info@perfect.cleaning

IV. Who is affected by data processing?

If you visit our website, for example, as an interested party, customer, supplier, service provider, or other visitor, your personal data will be processed in accordance with the statutory provisions and this statement. All visitors to our website are collectively referred to as "users."

V. What data do we collect from you and for what purposes and on what legal basis do we process it?

If you visit our website without registering or otherwise providing us with information, only the personal data transmitted to our server by your browser will be processed. To our knowledge, the following data, among others, will be processed, which is technically necessary to display our website and to ensure its stability and security:

- IP address of the requesting computer

- Date and time of the request

- Name and URL of the retrieved file

- Access status / HTTP status code

- amount of data transferred

- Website from which the request comes (referrer URL)

- browser used

- Operating system
The processing of this data in so-called log files is necessary to display our website and to ensure stability and security.
If you send us additional personal data, e.g. as part of an inquiry by email or via our contact form, we will also process the following data, depending on the information you provide:

- Inventory data (e.g. name, address)

- Contact details (e.g. email address, telephone number)

- Content data (e.g. text entries, photos, videos)

- Usage data (e.g. sites visited, access times)

- Communication / metadata (e.g. device information, IP addresses)
In addition, we may process the following personal data for the purposes of providing contractual services, service and customer care as well as marketing/advertising:

- Contract data (e.g. subject of contract, term, customer number)

- Payment data (e.g. bank details, payment history)
We process your personal data when you visit our website for the following purposes:

- Providing the functions and content of our online offering

- Ensuring a smooth connection to our website

- Ensuring comfortable use of our website

- Evaluation and assurance of system security and stability as well as general
Security measures

- Answering any contact requests or communicating with you

- other administrative purposes

- Provision of contractual services

- Customer service
Unless we specify a specific legal basis in this data protection declaration, the following applies to the processing of your personal data: The legal basis for obtaining consent is Art. 6 (1) (a) and Art. 7 GDPR. The legal basis for data processing to fulfill our services and carry out (pre-)contractual measures as well as to answer any inquiries is Art. 6 (1) (b) GDPR. The legal basis for data processing to fulfill legal obligations is Art. 6 (1) (c) GDPR. If vital interests of the data subject or another natural person make data processing necessary, the legal basis is Art. 6 (1) (d) GDPR. Data processing to protect our legitimate interests is based on Art. 6 (1) (f) GDPR. Our legitimate interest arises from the purposes of data collection stated above.

If, as part of the processing of your personal data, we disclose it to third parties, transmit it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission, provided that you have consented to this, we are legally obliged to do so or on the basis of our legitimate interests. Legal permission exists in particular if the transfer of data is necessary to fulfil contractual obligations (e.g. with payment or shipping service providers). A legitimate interest may exist if we use data for direct advertising or to prevent fraud or if you are our customer. A legitimate interest may also exist, for example, when using web or email hosts, cloud providers or other service providers. Such service providers often act as so-called contract processors on the basis of a corresponding contract. They are also obliged to comply with data protection regulations and to guarantee this contractually. The legal basis for such contract processing relationships is Art. 28 GDPR.

VI. To whom do we transmit your data?

We regularly work with the following recipients in particular:

- Shipping service provider - Credit institution
- Email hoster
- Web host

We carefully select our external service providers. In the case of contract processing agreements (Article 28 GDPR), these companies are contractually bound to our instructions and are regularly monitored by us. Further information can be found in the following descriptions of the individual services.

VII. Will your data be transferred to locations outside the EU?

Transferring your personal data to third countries (i.e., outside the EU or EEA) or to an international organization is only permitted in exceptional cases. Further information can be found in the following descriptions of the individual services.

If we process your personal data in a third country or have it processed by third parties, this will only occur if it is necessary to fulfill our (pre-)contractual obligations or based on your consent, a legal obligation, or our legitimate interests. Your personal data will only be processed in a third country if the special requirements of Art. 44 et seq. GDPR are met, unless legal or contractual permission exists in individual cases. This means that data processing is carried out, for example, on the basis of special guarantees, such as the officially recognized determination of a data protection level equivalent to that of the European Union or compliance with specific, recognized contractual obligations (in particular the so-called "EU standard contractual clauses").

[Alternatively: A transfer of your personal data to third countries (i.e. outside the EU or EEA) or to an international organization is not intended.]

VIII. How long do we process your data?

The storage period for your personal data is generally determined by existing statutory retention periods (e.g., under commercial or tax law). Unless otherwise stated below, your personal data will be routinely deleted after the expiry of any applicable retention period, provided that it is no longer required to fulfill or initiate a contract, we no longer have a legitimate interest in further storage, and/or you have not consented to longer storage.

In Germany, special retention periods exist in the following areas, among others:

- according to commercial law (6 years, e.g. for opening balance sheets, annual financial statements, accounting documents, etc.)

- according to tax law (10 years for all tax-relevant documents)

- according to AGG (6 months for documents of rejected applicants)

IX. What are your rights?
With regard to the processing of your personal data, you have the right to...

- To request information about your personal data processed by us. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected from us, as well as the existence of automated decision-making, including profiling, and, where applicable, meaningful information on its details (Article 15 GDPR);

- to immediately request the correction of incorrect or incomplete personal data stored by us (Art. 16 GDPR);

- to request the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims (Art. 17 GDPR);

- to request the restriction of the processing of your personal data if you contest the accuracy of the data, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR (Art. 18 GDPR);

- to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller (data portability, Art. 20 GDPR);

- not to be subjected to a decision based solely on automated processing – including profiling – which produces legal effects concerning him or her or similarly significantly affects him or her (Article 22 GDPR);

- to lodge a complaint with a supervisory authority (Article 77 GDPR);

- for reasons arising from your particular situation, at any time against the
to object to the processing of personal data concerning you which is based on Article 6 (1) (e) or (f); this also applies to profiling based on these provisions (Article 21 GDPR);

- To revoke your consent at any time. This means that we may no longer continue the data processing based on this consent in the future (Article 7 (3) GDPR).
The last three rights are explained in more detail below.

X. When and how can you object to data processing? [The text of this section must be highlighted, i.e., using bold or italic formatting, a different font or color, etc.]
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) (f) GDPR or for direct marketing or profiling, you have the right to object to data processing at any time. This will then mean that we may no longer process your personal data in the future unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the data processing serves to assert, exercise, or defend legal claims.
However, the right to object only applies if there are reasons for doing so that arise from your particular situation or if your objection is directed against direct marketing. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation.
If you wish to exercise your right of objection, simply send us a message (contact details above).

XI. When and how can you withdraw your consent?
You can revoke your consent at any time. This will result in us no longer being permitted to continue processing your personal data based on this consent in the future.
If you wish to exercise your right of withdrawal, simply send us a message (contact details above).

XII. Who can you complain to?
Regarding our processing of your personal data, you have the right to lodge a complaint with a data protection supervisory authority. A list of state data protection supervisory authorities can be found, for example, at the following address: www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

XIII. When and why is the provision of your data necessary?

When you use our contact form or send us inquiries by email, you provide us with your personal data (e.g. name, address or email address).

The provision of your personal data is sometimes required by law (e.g., tax law regulations). It may also be necessary to carry out (pre-)contractual measures. Failure to provide your personal data would result in the contract not being concluded with you or in your inquiry not being answered.

In order to execute contracts or pre-contractual measures or to communicate with us, the provision of the following data is mandatory:

- First and Last Name

- Address

- E-mail address

- if applicable, customer data (e.g. customer number)

- Text input

- telephone number if applicable (e.g. for queries or answering customer inquiries)

If
Information is voluntary.

Unless otherwise stated in this privacy policy, all other

XIV. Does automated decision-making (e.g. profiling) take place?

Automated decision-making, including profiling, does not take place.

XV. How can you contact us?

You can contact us either by mail, telephone or email (see above).

If you contact us, for example, by email or via our contact form, we will automatically save the personal data you voluntarily provide to us for the purpose of processing your inquiry or contacting you. This data will not be shared with third parties.

XVI. How do we secure our website?

Taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of processing as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk (Article 32 GDPR). These measures include, in particular, ensuring the confidentiality, integrity and availability of data. We have also established business processes that ensure, in particular, the protection of data subjects' rights, the deletion of data and the response to data breaches. In addition, we observe the principles of data protection law, including:

Data protection through technology design and through data protection-friendly default settings (privacy by design and privacy by default, Art. 25 GDPR).

For security reasons and to protect the transmission of your personal data and other confidential content, we use encrypted transmission via an SSL certificate on our website. You can recognize this by the fact that "https" (instead of "http") appears in your browser's address bar, along with a lock symbol and a different color display.

XVII. What are cookies and how do we use them?

We use cookies on our website. These are small files containing text information that are saved by your browser or stored on your device.

So-called transient (or temporary) cookies are automatically deleted when you close your browser. This includes, in particular, session cookies. These store a specific identifier (the so-called session ID), which allows your device to be recognized when you return to our website. This allows, for example, the contents of an online shop's virtual shopping cart or your login status to be saved. Session cookies are deleted when you log out or close the browser.

So-called persistent (or permanent) cookies are automatically deleted after a certain period of time; the storage period varies depending on the cookie. This allows, for example, user information for reach measurement or marketing purposes, or even a login status, to be stored for an extended period.

A distinction must be made between temporary and permanent cookies, so-called first-party cookies and third-party cookies. The former are set by the responsible party, the latter by third parties.

You can delete cookies at any time via the security settings in your browser or, for example, refuse to accept third-party cookies. If you generally wish to object to the use of cookies used for online marketing purposes, you can do so with various services or providers, for example, via the American website www.aboutads.info/choices or the European website www.youronlinechoices.com. Please note that in doing so, you may not be able to use all the functions of our website.

We may use temporary or permanent cookies, as well as first-party and third-party cookies, on our website. For example, to identify you for subsequent visits if you have an account with us (otherwise, you would have to log in again for each visit). You will find further information about this below in our privacy policy.

We currently only use cookies that are technically necessary to provide our services (e.g., to store your login status). The legal basis for the use of cookies is Art. 6 (1) (f) GDPR. If other, technically unnecessary cookies are used, we will obtain your consent (Art. 6 (1) (a) GDPR).

XVIII. What about our profiles on social networks?

We operate the following profiles on social networks in order to connect with users active there and inform them about our services. When accessing the respective networks, the respective terms and conditions and privacy policies of the respective operators apply. Unless otherwise stated in our privacy policy, we only process user data if they interact with us within the social networks, for example, by posting on our profile pages or sending us messages.

Our social media profiles:

currently none.